This website is operated by Larchmont Beauty, Inc. Throughout the site, the terms “we”, “us” and “our” refer to Larchmont Beauty, Inc. and/or Larchmont Beauty and/or LBC. Larchmont Beauty offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Shipping & Delivery
We are proud to offer FREE SHIPPING on all our products within the Continental U.S. (excluding U.S. Virgin Islands, Guam & APO/FPO addresses) on Orders over $75.00.
After we have received and processed your payment in full, your package will be shipped out within 1-2 business days. Although we take extra precaution to ensure your package is delivered safely and with no damage to it, we cannot guarantee that it will arrive in perfect condition due to the Postal Service conditions. Once the package has been updated as delivered by the shipping carrier, risk of damages to, or loss of the item passes to the recipient.
All packages over 16oz are shipped USPS Priority or UPS/FedEx. Any packages under 16oz is shipped USPS First Class.
Priority mail package normally takes 2 business days for delivery but may take up to 3 business days to arrive.
Please contact firstname.lastname@example.org if you have not received your package within 7 business days of receiving your tracking number.
Larchmont Beauty ensures the delivery of the product to the address submitted at the time of purchase. Should the customer fail to give the correct address to Larchmont Beauty, subsidiaries or delivery services shall be in no way liable or required to issue a resend or refund. Larchmont Beauty does not take responsibility for stolen packages once they have been labeled “Delivered” by the post office carrier. If your package has been stolen please seek information from our Customer Care Team.
**Notice: During Holidays our shipping times can vary due to influx of orders, or closure of fulfillment facility, please be patient as we carefully hand pack each one of your orders with love!
PRIORITY NEXT DAY SHIPPING: Larchmont Beauty has added a feature for our customers to be able to receive their orders faster by purchasing next day shipping through our checkout process! UPS/FedEx provides us with a Next Day Air delivery service to our customers! We ship out the order within 1 business day and then UPS/FedEx takes it to where it needs to go!
INTERNATIONAL ORDERS: Customs Regulations Weather Conditions and other factors may affect shipments that are going to international addresses. These are governed by UPS or FedEx & USPS and not by Larchmont Beauty. Due to the constant change in Customs Fees for every individual country, we can not guarantee that your country will or will not have customs fees added to your order. If customs fees are due at the time of pick up, the customer is responsible for these charges.
Packages can take between 3-5 business days to arrive at the international carrier. It may then take an additional 10-15 business days to be delivered, depending on your country. If you have not received your package after 20 business days of receiving your tracking number please contact email@example.com.
Hawaii, Alaska, Puerto Rico: Shipping times to these locations normally take 3-5 business days with USPS Priority which is the default shipping service for most packages over 16oz. However, International shipping times may apply to the following locations: Alaska, Hawaii, and Puerto Rico. Due to distance and shipping methods employed to get your package to you, please allow up to 7-10 business days. This is an average estimate from our other carriers (UPS/FedEx) and can take less or more time, depending on the season, weather, and shipping conditions.
APO/FPO Addresses: Although APO/FPO addresses are considered in the United States, shipping may be delayed due to the remote locations. 3-15 shipping days may apply for these addresses, but are usually delivered faster!
If you have any questions or issues with your package, please email us directly at firstname.lastname@example.org before contacting your bank or financial institution. Our lifestyle specialists are available M-F 9 am – 5 pm PST.
Please keep in mind your subscription will appear as “Larchmont Beauty” or LBC” on your bank statement.
All prices are in USD. If you are outside of the US your bank will convert the charge to your local currency after purchasing.
If you wish to cancel your order, you must submit a cancellation notice immediately. Larchmont Beauty Fulfillment Team works incredibly fast to make sure that you get your LBC products as soon as possible!
You must send us a cancellation notice within two hours of your order to ensure that we have not already shipped it out! Your order can only be refunded if you have sent us your cancellation notice within this time. All cancellation notices can be emailed to email@example.com with the subject Order Cancellation. Our office hours are M-F 9 am – 5 pm PST.
This Return Policy is applicable to the original purchaser of a Larchmont Beauty product only. If you are not fully satisfied or the product is delivered in a damaged condition, Larchmont Beauty may accept returns or exchanges of the product purchased directly from Larchmont Beauty through larchmontbeauty.com only when all of the following conditions are satisfied:
- The product must be received by Larchmont Beauty within 14 days of purchase; no returns will be accepted after this time period;
- The original purchaser must provide the receipt or invoice as received when the order was placed directly from Larchmont Beauty; and,
- The product must be unopened and unused.
- In addition, if the product is damaged or an item is missing, a picture of the product at the time of delivery must be provided.
- Larchmont Beauty does not promise or guarantee any specific result or effect from using our products and blends. Larchmont Beauty shall be obligated to ensure the product is safe and meets the satisfactory conditions up until the point of delivery. Dissatisfaction with the results of the product will not be grounds for a refund.
To return a product for an exchange or FULL refund you will need to obtain a Return Merchandise Authorization (RMA) number by contacting the billing department at firstname.lastname@example.org.
- We cannot process or refund packages marked “Return to Sender.”
- Refunds will be issued to the same credit card that was charged when ordering the product.
- To ensure a refund is processed for you, please send returns to the address provided along with your RMA number. The RMA number must be clearly written on the package that you are sending back. Our shipping department is NOT allowed to accept any packages without an RMA number.
Returned products must be sent to the following address:
Larchmont Beauty Center
Returns Department (RMA#…)
208 N Larchmont Blvd
Los Angeles, CA 90004
We are not responsible for lost or stolen items. We recommend all returned items to be sent using some type of delivery confirmation system to ensure proper delivery. After the shipping department receives your return, it generally takes 2 business days or sooner to process your refund. Once a return is processed, it usually takes 3-5 business days for this return to be posted to your account, depending on your financial institution.
Coupon Code Regulations and Restrictions
Only one coupon may be used per purchase and cannot be combined with any other deal. Sales, Flash Sales, and Coupons that have expired can not be applied after the expiration date. Any refunds will be refunded with the amount purchased at the time of purchase. If a coupon was used at the time of purchase and the order is refunded, the amount will reflect the purchase including the coupon used.
Coupons cannot be applied retroactively to orders. Once an order has been placed, whether using a coupon or not, no coupon can be applied to that order. Coupons cannot be switched out or replaced retroactively on orders already placed.
If returning items for a refund that were purchased using a coupon code, the price of the order at the time of purchase is what will be refunded, provided they meet our Terms & Conditions on Returns*.
Products that are received for free through a coupon such as, but not limited to: “Free” or “Bogo” require that the entire order be returned in order to be refunded. In the case that the free item was returned alone, no refund will be granted, even if the free item is unopened or unused. Larchmont Beauty assumes a reversal of the coupon if only the free item was returned. No partial refund will be granted as there is no value to the free item to be refunded to the customer.
If You believe that You have been billed improperly, please notify Our Customer Care Department at email@example.com. If We do not hear from You within thirty (30) days after such billing error first appears on any account statement, such fee will be deemed acceptable by You for all purposes, including resolution of inquiries made by Your credit card issuer. You release us from all liabilities and claims of loss resulting from any error or discrepancy that is not reported to Us within thirty (30) days of its publication.
Terminating This Agreement
This Agreement will remain in effect as long as You access the Website or order anything from the Website.
We reserve the right to terminate this Agreement without notice and/or refuse to sell to anyone who We believe, in Our sole discretion, (i) has violated any of the terms of this Agreement, (ii) is abusing the Products or the services we provide, or (iii) is unable to provide us with sufficient information to allow us to properly identify the customer’s real name, address, or other contact information.
You understand and agree that the information we convey about our Products is obtained from independent third parties such as news agencies, scientific reports, and scientific / research entities (Third Parties). We do not warrant or represent that such information is error-free, and we do not represent or endorse any Third Parties or the methods that they use to arrive at their conclusions.
All Product specifications, performance data and other information on the Website is for informational and illustrative purposes only, and do not constitute a guarantee or representation that the Products will conform to such specifications or performance data.
The Website is the sole and exclusive property of Larchmont Beauty, Inc. or its licensors, and is protected by copyright and trademark laws of the United States. Do not use or copy any of the images, text, graphics, or other materials located at the Website without Our permission.
Limitation of Liability; No Warranties
In no event shall Larchmont Beauty, Inc. or its officers, directors, employees or subcontractors be liable for any indirect, special, incidental, exemplary, consequential or punitive damages, under any cause of action whatsoever including but not limited to contract, tort, strict liability, warranty or otherwise, for any claim, cause of action, fee, expense, cost or loss (collectively, “Claims”) arising from or related to this Agreement, the Products, or Customer’s use of the Website or any Product.
Except as otherwise specifically stated in this Agreement, the Website and all Products and services provided to You are provided “as is”, without any warranty whatsoever.
You agree that Larchmont Beauty, Inc. entire liability for all Claims shall be limited, in the aggregate, to the lesser of (i) USD $500.00, or (ii) the total amount of money You paid to Larchmont Beauty, Inc. in the one (1) month period immediately preceding the incident on which Your Claim is based. This limitation of liability shall apply for all Claims, regardless of whether Larchmont Beauty, Inc. was aware of or advised in advance of the possibility of damages or such Claims.
The warranties and representations specifically set forth in this agreement are the only warranties and representations with respect to this Agreement, and are in lieu of any and all other warranties, written or oral, express or implied, that may arise either by agreement between the parties or by operation of law, including warranties of merchantability and fitness for a particular purpose. None of these warranties and representations will extend to any third person. Some jurisdiction does not allow the exclusion of certain warranties, so some of the above exclusions may not apply to You.
Your Obligations; Age of Consent
You agree to comply strictly with all of the terms of this Agreement. You also represent that (i) You are age eighteen or older, (ii) You have read this Agreement and understand its terms, (iii) You will not resell or re-distribute any Product that You order from the Website, unless authorized, (iv) Larchmont Beauty, Inc. has the right to rely upon all information provided to Larchmont Beauty, Inc. by You, and (v) Larchmont Beauty, Inc. may contact You by email, telephone or postal mail for any purpose.
Any notice required to be given under this Agreement to You may be provided to You by postal mail or by email. If notice is sent by email, such notice shall be sent to the last known email address that You provided to Us, and shall be deemed delivered once sent. Notices by customers to Larchmont Beauty, Inc. must be sent in writing to the following address:
Larchmont Beauty Center
208 N Larchmont Blvd
Los Angeles, CA 90004
You agree to defend, indemnify, and hold harmless Larchmont Beauty, Inc. its officers, directors, shareholders, employees, independent contractors, telecommunication providers, and agents, from and against any and all claims, actions, loss, liabilities, expenses, costs, or demands, including without limitation legal and accounting fees, for all damages directly, indirectly, and/or consequentially resulting or allegedly resulting from Your misuse or inability to use the Website, or Your breach of any of these terms and conditions of this Agreement. We shall promptly notify You by electronic mail of any such claim or suit, and cooperate fully (at Your expense) in the defense of such claim or suit. If we do not hear from You promptly, we reserve the right to defend such claim or suit and seek full recompense from You.
This Agreement and all matters arising out of, or otherwise relating to, this Agreement shall be governed exclusively by the laws of CA, excluding its conflict of law provisions. Venue for any matter arising from or related to this Agreement shall exist solely and exclusively in CA, and the parties hereby submit to the personal jurisdiction of the state and federal courts sitting in CA for such purpose.
In the event, any Party shall commence any claims, actions, formal legal action, or arbitration to interpret and/or enforce the terms and conditions of this Agreement, or relating in any way to this Agreement, including without limitation asserted breaches of representations and warranties, the prevailing party in any such action or proceeding shall be entitled to recover, in addition to all other available relief, its reasonable attorney’s fees and costs incurred in connection therewith, including attorney’s fees incurred on appeal. No waiver of or by Larchmont Beauty, Inc. shall be deemed a waiver of any subsequent default of the same provision of this Agreement. If any term, clause or provision hereof is held invalid or unenforceable by a court of competent jurisdiction, such invalidity shall not affect the validity or operation of any other term, clause or provision, and such invalid term, clause or provision shall be deemed to be severed from this Agreement.
Larchmont Beauty, Inc. shall not be responsible for any failure to perform due to unforeseen circumstances or to causes beyond Our reasonable control, including but not limited to: acts of God, such as fire, flood, earthquakes, hurricanes, tropical storms or other natural disasters; war, riot, arson, embargoes, acts of civil or military authority, or terrorism; strikes, or shortages in transportation, facilities, fuel, energy, labor or materials; failure of the telecommunications or information services infrastructure; hacking, SPAM, or any failure of a computer, server or software, for so long as such event continues to delay the Larchmont Beauty, Inc. performance.
All headings are solely for the convenience of reference and shall not affect the meaning, construction, or effect of this Agreement. This Agreement constitutes the entire agreement between the parties with respect to Your access and use of the Website and Your ordering and use of the Products, and supersedes and replaces all prior understandings or agreements, written or oral, regarding such subject matters. Larchmont Beauty, Inc. reserves the right to change any of the provisions posted herein and You agree to review these terms and conditions each time You visit the Website. Your continued use of the Website following the posting of any changes to these terms and conditions constitutes Your acceptance of such changes. Larchmont Beauty, Inc. does not and will not assume any obligation to provide You with notice of any change to this document. Unless accepted by Larchmont Beauty, Inc. in writing, these terms and conditions may not be amended by You.